National Inclusion Week 2026: Build Trust. Navigate Change.

2 minutes
Shelley Hawkins

By Shelley Hawkins

Building trust through the everyday moments that shape inclusion

National Inclusion Week takes place from 14th to 20th September 2026, and this year’s theme is Build Trust. Navigate Change.  

Inclusion shouldn’t be something that sits separately from day-to-day work. It should be reflected in how organisations listen, communicate, make decisions and create an environment where people feel valued, respected and able to do their best work.

This year’s theme is particularly relevant for the non-profit sector whilst workplaces continue to adapt to ongoing change.  Expectations are shifting, inclusion work is facing greater scrutiny, and organisations are navigating wider social and economic challenges. In times like this, trust matters. It helps people feel confident that they will be treated fairly, listened to properly and supported with care.


Why trust is at the heart of inclusion

Trust is at the heart of an inclusive culture. It supports psychological safety, encourages honest conversations and helps people feel able to ask questions, share ideas and raise concerns.  When trust is strong, people are more likely to contribute fully, challenge constructively and work in partnership with others.

Some of the challenges affecting workplaces today include implementing meaningful inclusion initiatives, navigating employee mental health concerns and the stigma still experienced by many neurodivergent employees. These issues are complex, but they underline why inclusion needs to be thoughtful, practical and rooted in respect.


Navigating change with care

Change can feel uncertain, and people may have different experiences, views or questions about what is happening around them. Building trust does not mean having every answer straight away.   It means being open, honest and willing to listen, even when conversations feel difficult.

This means continuing to create spaces where people feel safe to speak up and know that their views will be treated with dignity and respect. It also means ensuring that an organisation’s values are visible in its decisions, behaviours and everyday ways of working.


The role we all play

Leaders play an important part in building trust by communicating clearly, acting consistently and showing accountability. This helps people understand what is happening, why decisions are being made and how they can contribute. Inclusion professionals and people teams also have a key role in supporting meaningful conversations and helping organisations respond thoughtfully to change.

But inclusion belongs to all of us. Every interaction is an opportunity to build trust such as taking time to listen, being curious rather than making assumptions, challenging respectfully, sharing feedback kindly and supporting colleagues in ways that help them thrive.


Turning intention into action

National Inclusion Week gives us a useful moment to pause and reflect, but the real impact comes from what we do afterwards. We can all ask ourselves are we creating space for different perspectives? Are we listening well? Are our processes and conversations helping people feel included? Are we taking action when something could be better?

Build Trust. Navigate Change. is a reminder that inclusion is built through consistent, everyday action. By staying open, listening with care and treating people with dignity and kindness, we can continue to strengthen a culture where everyone feels respected, supported and able to contribute.

 

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